These Terms of Service ("Terms") govern your access to and use of the website willowcoffee.one and related services provided by WillowCoffee Pte Ltd (UEN 201473829G), a company registered in Singapore with its registered office at 8 Marina View, #39-02 Asia Square Tower 1, Singapore 018960 ("WillowCoffee", "we", "us").
By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Services
WillowCoffee provides adaptive artificial intelligence consulting, platform design, integration, and operations services to business clients in Singapore and the APAC region. Specific deliverables, timelines, and fees are defined in separate statements of work or service agreements signed between WillowCoffee and the client.
Information on this website — including solution descriptions, package prices in SGD, and collection listings — is indicative only and does not constitute a binding offer until confirmed in writing.
2. Website use
You agree to use willowcoffee.one only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You must not:
- Attempt to gain unauthorised access to our systems or networks
- Transmit malware, spam, or harmful code through our contact forms or communications
- Scrape, copy, or reproduce site content for commercial purposes without written permission
- Misrepresent your identity or affiliation when submitting enquiries
3. Intellectual property
All content on willowcoffee.one — including text, graphics, logos, layouts, and software — is owned by or licensed to WillowCoffee and protected by copyright and other intellectual property laws. You may view and print pages for personal, non-commercial reference only.
Client-specific deliverables, custom code, and documentation created under a signed service agreement are governed by the intellectual property provisions in that agreement.
4. Enquiries and communications
Submitting a contact form does not create a client relationship or obligation on WillowCoffee to provide services. We aim to respond within two business days but do not guarantee response times. Information you provide must be accurate and complete.
5. Pricing and payment
Prices displayed on this website are in Singapore Dollars (SGD) and exclude Goods and Services Tax (GST) unless stated otherwise. Binding pricing is confirmed in signed proposals or contracts. Payment terms, milestones, and late-payment provisions are specified in individual client agreements.
6. Confidentiality
We treat client information shared during enquiries and engagements as confidential, subject to our Privacy Policy and any mutual non-disclosure agreements. You agree not to disclose proprietary methodologies, pricing, or deliverables shared by WillowCoffee without prior written consent.
7. Personal data
Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms. By using our website and services, you acknowledge that policy.
8. Disclaimers
Our website and general service descriptions are provided "as is" without warranties of any kind, express or implied. We do not warrant uninterrupted or error-free website operation. AI outcomes depend on data quality, implementation scope, and client environment — we do not guarantee specific business results from information on this site alone.
9. Limitation of liability
To the fullest extent permitted by Singapore law, WillowCoffee shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website. Our total liability for claims relating to website use shall not exceed SGD 500, except where liability cannot be excluded by law.
Liability for paid professional services is governed by the relevant service agreement, which may specify different limits and remedies.
10. Indemnity
You agree to indemnify and hold harmless WillowCoffee, its directors, employees, and agents from claims, damages, and expenses arising from your breach of these Terms or misuse of our website.
11. Third-party services
Our website may reference or link to third-party tools, cloud providers, or fonts. We are not responsible for third-party terms, availability, or data practices. Client engagements may involve third-party platforms governed by their respective agreements.
12. Governing law and jurisdiction
These Terms are governed by the laws of the Republic of Singapore. Any dispute arising from these Terms or website use shall be subject to the exclusive jurisdiction of the courts of Singapore.
13. Changes to these Terms
We may revise these Terms at any time by posting an updated version on this page. Material changes take effect upon posting unless otherwise stated. Your continued use of the website after changes constitutes acceptance.
14. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.
15. Contact
For questions about these Terms:
WillowCoffee Pte Ltd
8 Marina View, #39-02 Asia Square Tower 1, Singapore 018960
Email: [email protected]
Phone: +65 6221 4783
UEN: 201473829G